Home Made
White Label UX Conversion Funnel
My Role - Design, UX
UX Design Process
Analysing the Past
Conducted a detailed examination of previous donation flows.
Sketching for Improvement
Initiated the design process with sketches to simplify and enhance the donation flow.
Wireframes without Branding
Created unbranded wireframes to visualise the streamlined donation journey.
Branding Integration
Applied the distinct branding of both DEC & Children In Need to the wireframes for a cohesive user experience.
Results
Live Campaign Impact
Implemented the redesigned donation flows in live campaigns, resulting in a substantial ≈ 3% increase in conversions for Children In Need in 2016.
Financial Outcomes
The 3% increase equated to approximately £300,000, showcasing the tangible financial impact of the enhanced user experience design.